Episode 38: How to Have a Critical Conversation

Episode 38: How to Have a Critical Conversation

with special guest Luke Heirendt

 

Why have these kinds of conversations?

• Help the person get better
• Help the Church bet better
  • illustration: Seahawks have “Tell the Truth Mondays”
• Truth: It’s hard to see what we need to change in the mirror…if we could see it, we would have already changed it!

 

7 Keys in Critical conversations

1. Build trust with your team.
2. Lay groundwork for hones feedback.
3. Let a person know you are going to have a tough conversation with them.
4. Be loving and not harsh.

• Connect the complaint to the cause
• Connect your solution to their identity

Offer support. If you are going to give it, be willing to receive it. Remove your own defenses.

 

Final thought: Don’t stay quiet.